Safety Precautions & Payment Escrow
Protecting your money, data, and work. Learn how our platform secures every project, transaction, and interaction from start to finish.
How We Protect Your Money: Escrow System
The internet allows anyone to connect, but security remains top priority. To eliminate fraud and guarantee quality, all payments on this platform are processed through our secure Company Escrow Account.
1. Funds are Deposited
Customers pre-fund agreed amounts into Escrow. Money is held securely; providers can see payment is guaranteed before work begins.
2. Service Execution
The Service Provider executes the project diligently, knowing their payment is fully backed and reserved by our system.
3. Verification & Release
The customer reviews the completed job. Once confirmed satisfying, escrow releases payment to the provider immediately.
Safety Precautions for Customers (Clients)
Always initiate dialogue with a service provider before official work starts. Clear communication ensures both parties agree on scope and pricing.
Option A: Create a Service Request (Recommended)
Post a job with your budget, category, and timeline. Service providers will bid on your request. Review their profiles, quotes, and portfolios. Chat with your top choice to clarify scope, share project files, and accept their bid once satisfied.
Option B: Direct Chat & Direct Booking
Browse provider profiles, message them directly to discuss your requirements, and ask them to submit a project bid for you to accept.
Fund Allocation Upon Acceptance
When you click "Accept Bid", you pay the agreed amount into Escrow. You can visually track your funds held safely within your dashboard balance until you mark the job complete.
Never transfer money off-platform or chat via WhatsApp, Email, or phone prior to agreement.
If you conduct transactions off-platform and encounter fraud, loss of funds, or contract breach:
- Our support team cannot track, recover, or investigate off-platform dealings.
- Any support tickets involving off-platform communications will be closed immediately without assistance.
- Never yield to provider requests for direct transfers prior to work completion. Funding Escrow is your only guarantee.
Safety Precautions for Service Providers
We ensure that your hard work and expertise are rewarded promptly upon successful job delivery.
Verify Escrow Status First
Before beginning any work, always verify that your job status shows "Funds in Escrow" in your Provider Dashboard. Never start a job if funding has not been deposited by the client.
Deliver Professionally
Execute your assignment with high standards and upload progress inside the platform chat/workspace. Satisfied clients can quickly click "Job Complete" to release your earnings.
Instant Withdrawals
Once the client confirms delivery, money shifts immediately to your Withdrawable Balance. You can hold or withdraw funds at any time. Payouts via our payment processor (Paystack) process instantly once payout thresholds are met.
Safety Precautions for Physical / On-Site Services
If your project or service requires visiting a physical property or location, prioritize personal physical safety above all else:
- Verify Addresses: Obtain comprehensive, verifiable address details prior to departure.
- Notify Family/Friends: Share your real-time location and destination address with a trusted contact.
- Emergency Backup Plan: Ensure mobile devices are fully charged and maintain access to emergency contacts at all times.