Glowvive Privacy Policy
Effective Date: 28 April 2026
Last Updated: 28 April 2026
This Privacy Policy explains how Glowvive (“we”, “our”, “us”) collects, uses, stores, shares, and protects your personal information when you use our website, platform, and related services.
By using Glowvive, you agree to the practices described in this Privacy Policy.
1. Who We Are
Glowvive is a multi-service digital platform that provides:
- Online marketplace services (buying and selling products)
- Service provider directory (freelancers and professionals)
- Logistics and shipping coordination services
- Job listing and recruitment services
- Business visibility tools
We operate primarily in Nigeria and may expand to other regions.
2. Information We Collect
We collect different types of information to provide and improve our services.
2.1 Information You Provide Directly
When you register or use Glowvive, we may collect:
- Full name
- Email address
- Phone number
- Username and password
- Business or vendor details
- Profile information (bio, skills, services)
- Product listings (for vendors)
- Job applications or postings
- Shipping and delivery information
- Payment or transaction details (where applicable)
- Messages sent through our platform
2.2 Information Collected Automatically
When you use Glowvive, we may automatically collect:
- IP address
- Device type and operating system
- Browser type
- Pages visited
- Time spent on pages
- Referring website
- Location data (approximate)
- Cookies and tracking technologies
2.3 Information from Third Parties
We may receive information from:
- Payment processors
- Delivery/logistics partners
- Identity verification services
- Advertising or analytics providers
- Social media platforms (if you connect your account)
3. How We Use Your Information
We use your information to:
3.1 Provide Core Services
- Enable buying and selling on the marketplace
- Connect users with service providers
- Process job listings and applications
- Manage logistics and shipping requests
3.2 Improve Platform Experience
- Personalize your experience
- Recommend relevant products or services
- Improve platform performance and usability
3.3 Communication
- Send account updates
- Provide order or service notifications
- Respond to customer support requests
- Send important platform announcements
3.4 Business Operations
- Detect and prevent fraud
- Ensure platform security
- Monitor platform usage
- Analyze trends and performance
3.5 Marketing (Optional)
- Send promotional offers (if you opt in)
- Show relevant ads or recommendations
You can opt out of marketing communications at any time.
4. Legal Basis for Processing (If Applicable)
We process your data based on:
- Your consent
- Performance of a contract (using Glowvive services)
- Legal obligations
- Legitimate business interests
5. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following cases:
5.1 With Other Users
- Vendors see customer order details
- Service providers see client requests
- Employers see job applications
- Buyers may view vendor profiles
5.2 With Service Providers
We may share data with:
- Payment processors
- Delivery/logistics partners
- Hosting and cloud providers
- Customer support tools
- Analytics providers
5.3 Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Respond to court orders or government requests
- Protect our rights and users
- Prevent fraud or illegal activity
5.4 Business Transfers
If Glowvive is merged, acquired, or sold, user data may be transferred to the new entity.
6. Cookies and Tracking Technologies
Glowvive uses cookies to:
- Keep you logged in
- Remember preferences
- Improve user experience
- Analyze platform usage
- Show relevant content
You may disable cookies in your browser settings, but some features may not work properly.
7. Data Storage and Security
We take security seriously and use appropriate safeguards such as:
- Secure servers
- Encryption where applicable
- Access control systems
- Regular system monitoring
However, no system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer needed, data is securely deleted or anonymized.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to data processing
- Request data portability
To exercise your rights, contact us using the details below.
10. Account Deletion
You may request account deletion at any time. Upon deletion:
- Your profile will be removed
- Listings may be deactivated
- Transaction history may be retained for legal reasons
- Some anonymized data may remain for analytics
11. Third-Party Links
Glowvive may contain links to external websites. We are not responsible for their privacy practices. We encourage users to review third-party privacy policies.
12. Children’s Privacy
Glowvive is not intended for children under 13 (or applicable age in your region). We do not knowingly collect data from children. If we discover such data, we will delete it.
13. International Data Transfers
Your information may be stored or processed in servers outside your country. We ensure appropriate safeguards are in place for such transfers.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Continued use of Glowvive means you accept the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Glowvive Support Team
Email: support@glowvive.tech (example)
Website: https://services.glowvive.tech
16. Summary
Glowvive collects user information to:
- Run marketplace services
- Connect buyers, sellers, and professionals
- Process logistics and jobs
- Improve platform experience
- Ensure safety and security
We do not sell your personal data.
Final Note
This Privacy Policy is designed to be compliant-friendly, SEO-ready, and suitable for a multi-service platform like Glowvive.
